Shamit Khemka – Why trust is so important to successful leaders

Shamit Khemka, the Managing Director of SynapseIndia, gives tremendous importance to trust in his leadership journey. The IT leader has built a reputation among peers and employees for his emphasis on trustworthiness and ethical practices.

One of the most important factors of leadership is setting clear expectations and practical business goals. By defining what leaders exactly want, they help employees become more focused on their undertakings. This also ensures that both the leaders and employees are on the same page when it comes to the outcome of a project.

Corporate leaders also need to exhibit remarkable problem management skills in order to gain trust from employees and clients. Expertise in problem-solving and solution enhancement is immensely important. Leaders can only demonstrate value and partnership when they help clients recover from real problems.

A customer-centric outlook has become more important than ever. In a fiercely competitive market, customers want to stay with brands and companies that meet their specific needs and demands in an innovative way. Leaders, therefore, need to listen to customers carefully and develop product and services accordingly.

Click here to know more about Shamit Khemka : https://www.youtube.com/watch?v=PcgrrS2-JGA